--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence Release : - australia ft:locale : - en-US ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Dashboard statistics # Dashboard statistics {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Dashboard statistics The Dashboard Stats list in ServiceNow enables administrators and dashboard administrators to monitor the usage and performance of dashboards within their instance. It provides key insights such as how often dashboards are run and the time taken to load them, helping optimize dashboard management and user experience. Show full answer Show less ## Access and Navigation To access dashboard statistics, users with **admin** or **dashboardadmin** roles can navigate to **All \> dashboardstats.list**. The list displays dashboards that have been viewed at least once, with individual entries that accumulate usage data until manually deleted or the dashboard itself is removed. ## Key Features * **Run time:** Shows the average execution time in milliseconds for all runs of a dashboard, calculated as total execution time divided by runs. * **Dashboard and Dashboard Table:** Displays the dashboard name (with a hyperlink to properties) and the associated table type --- either *pardashboard* for Platform Analytics dashboards or *padashboards* for Core UI dashboards. * **Last Viewed On:** Timestamp of the most recent dashboard opening by any user. * **Runs:** Total count of how many times the dashboard has been executed. * **Recent run time:** Average execution time based on the most recent runs (default 25), configurable via the *glide.dashboard.recentexecutionsnumber* property. * **Recent No of Execution:** Number of runs included in the recent run time calculation, capped by the configurable property. * **Execution time:** Cumulative execution time across all runs. Additional columns can be personalized to include creation and update metadata, tags for enhanced searchability, and total dashboard updates. ## Practical Use Cases * Identify dashboards with the longest load times by sorting the **Recent run time** column descending. * Filter dashboards with zero runs to focus on those actively used. * Sort by **Runs** descending to discover the most frequently viewed dashboards. ## Benefits for ServiceNow Customers This feature empowers customers to monitor dashboard health and popularity, prioritize optimization efforts on slow-loading dashboards, and maintain an efficient dashboard ecosystem. By leveraging these statistics, admins can improve user satisfaction and operational insight through informed dashboard management. The Dashboard Stats list enables you to view how often each of your dashboards is run and how long it takes to run them.{#dashboard-statistics__ph_mj5_mkp_fy} To view dashboard statistics, navigate to Alldashboard_stats.list. The admin or dashboard_admin role is required. By default, the Dashboard Statistics list displays all dashboards that have been viewed. There is one entry in this table for each dashboard on the instance that has been viewed at least once. The entries increment until an entry is deleted or the dashboard itself is deleted. * The Dashboard Stats list enables you to view how often each of your dashboards is run and how long it takes to run them. * The [Dashboard executions](https://www.servicenow.com/docs/OURj2QvEdfGD6bqYXYcZ1Q "The Dashboard Executions list enables you to view how long it takes for your Core UI dashboards to load and the ID of the user who launched it. The list includes one entry for the most recent launch of each dashboard per user.") list shows how long it takes for your dashboards to load and the ID of the user who launched it. * The [Dashboard execution statistics](https://www.servicenow.com/docs/jjOR9OGQze6pb3AvNttvIw "The Dashboard Stats Executions list enables you to view how long it takes for your Core UI dashboards to load. The list includes one entry for each launch of a dashboard.") list how long it takes for your Core UI dashboards to load. The list includes one entry for the most recent launch of each dashboard per user. {#dashboard-statistics__ul_qkm_rd5_qbc} The Dashboard Stats list has these columns by default:{#dashboard-statistics__table_lxs_51z_5y__entry__2}{#dashboard-statistics__reportinforeport}{#dashboard-statistics__reportinforuns}{#dashboard-statistics__reportinforecentruntime}{#dashboard-statistics__reportinforuntime} | Column | Description | |-|-| | Run time | The average execution time in milliseconds of all runs of the dashboards. (Runs divided by Execution time.) | | Dashboard | The name of the dashboard. Select the hyperlink to view the dashboard properties. | | Dashboard Table | PAR dashboard for Platform Analytics dashboards and PA dashboard for Core UI dashboards. | | Last Viewed On | The timestamp of the last date on which the dashboard was opened | | Dashboard Table | The table on which the dashboard's record is stored: par_dashboard : Dashboards created in Platform Analytics experience or migrated to it. pa_dashboards : Dashboards created in the classic environment (Core UI) and not migrated. | | Last Viewed On | The date and time the dashboard was last opened by any user. | | Runs | The total number of times the dashboard has been run. | | Recent run time | The average execution time of the dashboard in milliseconds based on the 25 most recent runs. Edit the glide.dashboard.recent_executions_number property to change the number of runs used to calculate this value. | | Recent No of Execution | The number of values used to calculate recent run time up to up to the value of glide.dashboard.recent_executions_number. | | Execution time | Sum of execution time across all runs of the dashboard. | [ ] {#dashboard-statistics__table_lxs_51z_5y} Select the Personalize List icon ![Edit columns icon]() to add these columns:{#dashboard-statistics__table_lvl_j1j_jhc__entry__2} | Column | Description | |-|-| | Created | Date the dashboard was created | | Created by | Dashboard's creator | | Tags | Use to select tags or add new tags to enhance searchability. | | Updated | Date of the dashboard's last change. | | Updated by | Name of the user who made the dashboard's last change. | | Updates | Total number of updates made to the dashboard. | [ ] {#dashboard-statistics__table_lvl_j1j_jhc} * To view the dashboards that take the most time to run, sort Recent run time from z-a. * To see the viewed dashboards, filter out the value 0 from the Runs column. * To view the most viewed dashboards, sort the Runs column from z-a. {#dashboard-statistics__ul_smm_c3p_fz} *[\>]: and then