---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Filter dashboards on breakdown elements

# Filter dashboards on breakdown elements {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Some dashboards let you apply one or more Performance Analytics breakdown
elements to filter the entire dashboard. For example, you can show only high and critical
priority items or only the teams that report to a certain manager.

## Before you begin

You must have a dashboard already created with the Performance Analytics that you
want to filter by breakdown element. Dashboards that have been configured in this
way are called breakdown dashboards.

Role required: None

## About this task

To filter a dashboard on breakdown elements, such as priorities or categories, select
the breakdown source and then select elements within that breakdown source. Reports
and appropriately configured Performance Analytics widgets reflect the filter when it is
applied. If you select multiple elements, Performance Analytics shows the values
associated with those elements as an aggregation or as separated elements, depending
on how each Performance Analytics widget is configured. For more information about
configuring breakdown dashboards and their widgets, see [Using breakdowns on responsive dashboards](https://www.servicenow.com/docs/WhqUBX4Acs7vQ2lG3W3lSQ "You can add breakdown sources to a responsive Core UI dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard.").

For performance reasons, there is no option to select all breakdown
elements.  
Note:  
If you view a breakdown dashboard with a breakdown applied but no elements, the widgets show the base indicator scores. The breakdown does not filter the scores. These scores are usually higher than the scores when you select a breakdown and all elements. Often not all elements are available due to element security or an element filter. You also usually cannot select the Unassigned score, which contributes to the indicator scores.

## Procedure

1. Navigate to AllSelf-ServiceDashboards or AllPerformance AnalyticsDashboards.
2. Select the dashboard that you want to filter by breakdown elements.
3. Select a breakdown source from the list in the upper left.  
4. In the Select Elements list, select the element or elements you want to filter on and click Apply.  
   The widgets on the dashboard that can be filtered are filtered on the selected elements. Next to their titles, filtered widgets show a filter icon ![Green filter icon shown in widgets that are filtered]().  
   Note:  
   If element security settings prevent you from seeing one or more selected elements, a warning appears. {#filter-breakdown-multiple-elements__cmd_ptf_gyj_thb}
5. Click Selected to show only the selected breakdown elements.  
   Click All to show all of the breakdown elements in the list.
6. Click Sort to sort the list of elements in alphabetical order.  
   The direction of the triangle indicates a-z or z-a.
7. Select a data point to show the indicator and breakdown elements in the Analytics Hub .  
   Access to the Analytics Hub requires the pa_viewer role.

   Targets, thresholds, and comments are not available when you navigate to the Analytics Hub from a widget with multiple breakdown elements selected in an aggregate view. The breakdown selector and search functionality are also unavailable. For more information about aggregate and separate views of multiple
   elements in a widget, see [Configure widgets for breakdown dashboards](https://www.servicenow.com/docs/ea0ZYJ66BFrl25u~7Beljg "Configure each widget that goes on a breakdown dashboard. The configuration determines whether and how the widget follows the elements selected on the dashboard. For some widgets and indicators, you can select whether to show multiple element values separately or as an aggregate.").
8. Select Clear all to remove the selected elements and show the breakdown widget with all elements.

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