---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Request Process Mining for external data

# Request Process Mining for external data {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationAll Available ApplicationsAll.
2. Find the application using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you can't find an application, you may have to request it from the ServiceNow® Store.

   The name and ID of the application is Process Mining for External data: sn_po_extdata.
3. Select Install.  
   To use Process Mining for external data, see [Working with external datasets](https://www.servicenow.com/docs/mf0vvyrA9pdGUqvcaGV~eg "Use the data available outside of ServiceNow environment in Process Mining to optimize your processes and solve business problems. To use external datasets, you must first import them into ServiceNow environment.").
{#access-ext-data__steps_tl1_rx5_qdc}

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