---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Activate Process Inefficiency Highlights skill

# Activate Process Inefficiency Highlights skill {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Process Inefficiency Highlights skill to be able to use ServiceNow Otto for Process Mining to generate highlights for improvement opportunities.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI Admin HubSkills.
2. Select PlatformOther.
3. Select Process Inefficiency Highlights from the list of AI skills for Platform.
4. Select Turn on for the Process Inefficiency Highlights skill.  
   The skill is activated for your instance.
{#activate-highlight-skills__steps_yry_3v5_vfc}

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