---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Configure KPIs

# Configure KPIs for SPM work items in the Process Mining dashboard {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add the desired Key Performance Indicators (KPIs) to monitor the performance of the SPM work items in the Process Mining Summary and insights page. Remove the indicators that you no longer want to use.

## Before you begin

Important:  
This feature is included with the Process Mining SPM content pack, which is delivered automatically when SPM is installed on your instance. For more information, see [Automatic delivery of content packs](https://www.servicenow.com/docs/NXLuKLvy10aciHUbaN_NjQ "Starting with the Brazil release, most Process Mining content packs are delivered automatically with Process Mining and no longer require manual installation from the ServiceNow Store.").

Role required: Administrator

## Procedure

1. Ensure that you have the Project Portfolio Management Standard plugin installed.
2. [Add the desired indicator data source](https://www.servicenow.com/docs/HWCk9BXOtKxdttXoQ5FC4g#c_IndicatorSources "Indicator sources are data sets consisting of filtered records from one table or database view.") to the Summary and insights page.  
   For demands, the KPIs are Active Demands and Average Days Demand Open.