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ft:locale :

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ft:publication_title :

    - Brazil Platform Analytics

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---

# Working with transition work notes using AI

# Working with transition work notes using AI {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To work effectively with transition work notes analysis using AI, you must activate the Transition Work Notes Analysis skill and configure work notes analysis for the process table.

This section covers the following topics:
* **[Activate transition work notes analysis skill](https://www.servicenow.com/docs/yarCApaCbg3sLJQ9rdjZzQ)**   
  Activate the Tsransition Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes.
* **[Configuring transition work notes analysis in Process Mining](https://www.servicenow.com/docs/ahz4hGYXchqQ7Vm6xJucbw)**   
  Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured.