Export a report to PDF

  • Release version: Australia
  • Updated April 1, 2026
  • 1 minute to read
  • Export a report to PDF to use it outside of your ServiceNow instance.

    Before you begin

    Role required: itil, report_user, report_group, report_global, report_admin, or admin. The information in the exported report is only the information that you have the right to access.

    Procedure

    1. Navigate to All > Platform Analytics > Library > Data Visualizations and select the Core UI report you want to export.
    2. From the More actions menu , select Export.

      Export option in More actions menu
    3. In the File to export section, configure the following information.
      Field Description
      File type Export data visualizations in one of their supported formats. (See Supported export formats for different data visualization.) Select Embedded PNG or Embedded LIST to embed the exported file in the email body instead of sending it as an attached file or ZIP. You can edit the email around the image.
      Page format For PDF, PNG, Embedded PNG, and JPEG, select Letter, A4, or A3 to correspond to the paper dimensions of the printed visualization.

      You cannot set the page format when exporting a List.

      Orientation Choose Portrait or Landscape. Not available when exporting to Microsoft PowerPoint, Microsoft Excel, or CSV formats.
    4. Under Delivery, select Download file or Send file via email.
      • When you choose to download the file, a Download button is available after the export is complete. The file, named <visualization-name>.<filetype>, is downloaded to your default local destination.
      • When you send the file by email, you can select users and groups on your instance or any allowed email address. Security constraints may restrict who you can email. You also must specify a subject, and you can add a message. When you are done, select Export.
        Note:
        To send email to persons who are not on your instance, make sure outbound email is configured. See Outbound Email Configuration in the Developer Site.

    Result

    When the export is complete, you see either a download link or a message that the export will be delivered to the recipient.