---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Set one dashboard as home for specific users

# Set a specific Platform Analytics dashboard as home for specific users {#ariaid-title1}

* Release version: Australia
* 
* Updated July 29, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure ServiceNow so that specified users see the same dashboard when they log in.

## Before you begin

Role required: admin  
Note:  
Navigate to the dashboard you want to set as home, and copy the sys_id from the URL. The sys_id is the last element after the last forward slash. For example, in this URL, the sys_id is 456CBA: https://my-instance.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/456CBA. Paste the sys_id into a text file so that you can copy it into the system preference you create.

## About this task

The dashboard that you configure should be available to all users.

## Procedure

1. Navigate to AllUser AdministrationUser Preferences. {#set-one-pae-db-as-home-for-specified-users__step_ddp_5ws_msb}
{#set-one-pae-db-as-home-for-specified-users__step_ddp_5ws_msb}
2. Create a user preference with the name <kbd class="ph userinput">my_home_navigation_page</kbd>. {#set-one-pae-db-as-home-for-specified-users__step_mrc_vws_msb}
{#set-one-pae-db-as-home-for-specified-users__step_mrc_vws_msb}
3. Give the preference a meaningful description such as <kbd class="ph userinput">Set home dashboard for ITIL users</kbd> that users can search for. {#set-one-pae-db-as-home-for-specified-users__step_qc4_11t_msb}
{#set-one-pae-db-as-home-for-specified-users__step_qc4_11t_msb}
4. In the User field, specify one user this dashboard will be the home for. {#set-one-pae-db-as-home-for-specified-users__step_sx4_31t_msb}
{#set-one-pae-db-as-home-for-specified-users__step_sx4_31t_msb}
5. Set the Type to <kbd class="ph userinput">string</kbd>.
6. In the Value field, enter the following: <kbd class="ph userinput">/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/dashboard_sys_id</kbd>, but replace <kbd class="ph userinput">dashboard_sys_id</kbd> with the sys_id you copied before you began.
7. Select Submit.
8. **Optional:** Select the 3-dot menu (![3-dot menu icon]()) and choose Insert and Stay.  
   This action duplicates the user preference so that you can specify another user this dashboard will be home for. You can also specify a different sys_ID on the duplicated record.

## Result

The specified users see the specified dashboards when they open ServiceNow or select the company logo.

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