---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Create a cohort

# Create a cohort {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define the predetermined sequence of actions a group of users complete so you can track conversion rates at each step.

## Before you begin

Role required: analytics_viewer, portal_analytics_viewer, mobile_analytics_viewer, core_ui_analytics_viewer, or now_experience_analytics_viewer.

## About this task

## Procedure

1. Navigate to Platform AnalyticsUsage Insights.
2. From the Applications list, select the application to create a cohort for.
3. Select AnalysisCohort Analysis.
4. Select the Create new cohort button (![]()).
5. Enter a name and a description for the process you want to measure.
6. Select two step types and their values and select Add.  
   The step types are:
   * Visited a Screen
   * Triggered an Event
   * Performed an Action
   * Started any Session
   * Started their first Session

   {#create-action-cohort__ul_h1c_spr_3dc}The actions are dependent on the step type.  

7. Select Save.

## What to do next

View the cohort to see how many users who complete the first defined action also complete the second action. When you view the cohort, you can filter on Aggregation, Date range, User type, and Country, and add filters as necessary.  

Note:  
1. If data shown in the cohort analysis is not final, a note indicates that retroactive data is still being processed. Refresh the screen to see the report with final data.
2. Users with the required roles can create, edit and delete cohorts for the applications they have access to.
{#create-action-cohort__ol_e4v_hfk_1lc}

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