---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Usage Insights reference

# Usage Insights reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Roles and properties installed with Usage Insights.
* **[Roles installed with Usage Insights](https://www.servicenow.com/docs/xBc7FcfGbgILEl85JblOBw)**   
  Several roles are installed to distinguish the activities different users can perform within Usage Insights.
* **[Usage Insights related properties](https://www.servicenow.com/docs/NVonzcOCjmwg88zfr7f9kw)**   
  Use system properties to configure Usage Insights in Platform Analytics, ServiceNow Mobile Platform, Service Portal, and the Conversational Analytics area of Virtual Agent.
* **[Duration calculations](https://www.servicenow.com/docs/bFQdotkTMgRtsGg_iJ2FCw)**   
  Durations in Usage Insights have specific calculations. Review these equations to understand the average duration per page and percentage time on site values.
* **[Domain separation in Usage Insights](https://www.servicenow.com/docs/G7z2vjKKPXqto61FKLR16Q)**   
  Domain separation is not supported for the Usage Insights application.