---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# User sessions record

# User sessions record {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View overall session statistics for a user, and event timeline details for a user's specific sessions.
You can access a user sessions record from a sessions or users list screen. Select a hashed user ID to open the sessions record for that user. Select a session tile to view its Activity timeline. {#user-sessions-record__table_awj_gp4_gkb__entry__2}

| Field | Description |
|-|-|
| User ID |   |
| Hashed User ID | Generated hashed `sys_id` value for each user. Actual user IDs are not displayed, and instead are automatically hashed via the SHA-256 hash function. Note: Users not logged into the portal are displayed as "Anonymous". |
| First Session | Date and time the user first accessed the application. |
| Last Session | Date and time the user last began a session. |
| Date range | Choose a range of dates to display in the sessions list. |
| Locales | The country, language, and region the user viewed the application in. |
| Devices | Shows browser type, device and device version used by the user. |
| Sessions | Shows the following session details: * Relative time since the session occurred. * Duration - How long the session lasted. * Operating system, version, platform, and browser used for the session. * Search - Navigates to the Sessions list specific to sessions for the selected user. {#user-sessions-record__ul_bwj_gp4_gkb} You can reorder sessions by date, index number, session duration, or app version. |
| Activity timeline | Shows a timeline of events for the user session. To see more detail for an event, click the Expand icon next to an event on the timeline. |
| User Details | Relevant details associated with the user, including Role, Department, and whether the user is active. |
[ ]

{#user-sessions-record__table_awj_gp4_gkb}
**Related tasks**   

* [Session Details record](https://www.servicenow.com/docs/xpVFybGKnR8qm05ZcLzxQg "View statistics and timeline details for a specific user session.")