---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Access analytics overlay

# Access analytics overlay {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the utility icon for quick, in-context page usage metrics, offering faster access to analytics without leaving the page.

## Before you begin

Role required: analytics_admin or analytics_viewer

## About this task

Note:  
This feature only supports portals, workspaces, and the main platform navigation (Unified Navigation).

## Procedure

1. Navigate to the application or the portal you want to work on.
2. Select the utility icon present on the bottom left section of the portal/application page.  
   A panel on the right hand side of the application/portal page shows up. It has some key usage metrics for the application pages.  
   Note:  
   The information in the panel is visible only if Usage Insights is tracked for the application or portal.
3. Review the following usage insights information shown in the panel.  
   * Page views: Shows number of views of the selected page.
   * Users: Number of unique users (both active and new) who visited the selected page.
   * Avg. duration: Average time the user spent in the application across all versions and devices.
   * Avg. load time: Shows the average time it takes to load the page, this data is sampled and based on 5%-10% of total page loads.
   * Top 5 Events: Top 5 actions that were triggered within this page.
   {#uxa-access-analytics-overlay__ul_tnq_bcx_2fc}
4. **Optional:** Select Analyze with User Experience Analytics if you want to view comprehensive data usage information on the dashboard.  
   This option redirects you to the dashboard.  
   Note:  
   On the dashboard, in addition to individual application or portal pages, you can also gain insights by analyzing the entire application as a whole.
* **[Usage Insights reference](https://www.servicenow.com/docs/TJRcsIEN5ll3x4EV68toqA)**   
  Roles and properties installed with Usage Insights.