Change categories

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • By categorizing the Operational Technology (OT) change requests, you can group and narrow the search for specific OT change requests. Categories also help stakeholders know what the change is about.

    When you can create an OT change request, you can choose from the categories listed in the following table.
    Note:
    You can also configure categories if you have the admin or sn_ot_change_admin role.
    Table 1. OT change request categories
    Category Description
    Hardware Changes to add, remove, or configure OT devices.
    Software Changes to add, remove, or configure OT software.
    Service Changes to an OT service.
    System Software Changes to the OT system software.
    Applications Software Changes to the OT applications software.
    Network Changes to subnets, IP addresses, and MAC addresses.
    Telecom Changes to telecommuncations used in your OT system.
    Documentation Changes to the OT documentation.
    Firmware Changes to the OT firmware.
    Other Other changes not captures in the categories above.