Components installed with Operational Technology Incident Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several types of components may be installed with activation of the Operational Technology Incident Management (sn_ot_inc_mgmt) plugin, including user roles.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Roles installed

    Role Description Contains roles
    OT Incident Admin

    [sn_ot_incident_admin]

    		 Can create, view, delete and edit OT incident records for any equipment model entities. Can configure Priority Lookup Rules and OT incident system properties.
    • cmdb_ot_isa_viewer_all
    • sn_ot_incident_write
    OT Incident Reader

    [sn_ot_incident_read]

    		 Can only view OT incident records.
    • cmdb_ot_viewer
    • cmdb_ot_isa_viewer
    OT Incident Fulfiller

    [sn_ot_incident_write]

    		 Can view, create, and edit OT incident records. sn_ot_incident_read
    Note:
    The OT Incident User [ot_incident_user] role is deprecated. For users assigned this role, you can execute a scheduled job to assign them new Operational Technology Incident Management roles. For more information, see Assign new roles to your users.

    Tables installed

    Table Description
    OT Incidents

    [sn_ot_incident]

    		 List of OT incidents reported across sites.

    OT Incident Tasks

    [sn_ot_incident_task]

    		 List of OT incident tasks created under various OT incidents.
    OT Incident Priority Rule Lookup

    [dl_ot_inc_priority]

    		 List of rules to calculate the priority of an OT incident.