--- sourceDocument: Brazil Operational Technology Management sourceDocumentLink: https://www.servicenow.com/docs/r/operational-technology Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Operational Technology Management ft:clusterId : - optm bundleId : - optm workflow : - Technology --- # Operational Technology dependencies # Operational Technology dependencies {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read The following tables describe the application dependencies required for Operational Technology (OT) device management and OT vulnerability management. With the full Operational Technology product, you can track and manage your device and vulnerability data within an OT environment. For more information about the applications and features included with the OT product, see the [Operational Technology store listing](https://store.servicenow.com/store/product/2418155297e887900cd036a71153aff4). ## OT device management {#ot-dependencies__ot-device-management} For a full view of your OT device data and its management, you need the applications and features in the following table. Note: OT licenses for Operational Technology Service Management (OTSM) apply to OTSM, not ITSM. For more information, see the [OT Dependencies \[KB3146763\] article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3146763) in the Now SupportKnowledge Base. {#ot-dependencies__ot-device-management__entry__2} | Application/Feature | Description | |-|-| | Operational Technology Manager (sn_ot_foundation) | Creates the foundational data and relationships that enable your enterprise to use the Operational Technology Management solution. For more information, see [Operational Technology Manager](https://www.servicenow.com/docs/adbc3uLN7Tju4QqXp6wn7A "The Operational Technology Manager application creates the foundational data and relationships that enable your organization to use the ServiceNow Operational Technology solution. Operational Technology Manager supports the use of the Configuration Management Database (CMDB), Service Graph Connectors, and Discovery applications in the ServiceNow AI Platform."). | | IT Discovery for OT Networks (sn_otsm_discovery) | Discovers IT class OT devices. These devices are located in designated Purdue levels within your Industrial Control System (ICS) networks. IT class items include switches, routers, and computers that exist both in data centers and in your factories. For more information, see [IT Discovery for Operational Technology (OT) Networks](https://www.servicenow.com/docs/1rdyuE11aab7uw_nB_v3Rg "You can use the IT Discovery for Operational Technology (OT) Networks function to discover IT class OT devices. These devices are located in designated Purdue levels within your Industrial Control System (ICS) networks. IT class items include switches, routers, and computers that exist both in data centers and in your factories."). | | OT Enhanced Access Control (sn_ot_enhanced_acl) | Implements data filters, deny unless access control rules (ACLs), and ACL query rules to help improve system security. For more information, see [Enhanced Access Control for Operational Technology](https://www.servicenow.com/docs/xdyZGpa~LYDDD0HPi0S0FA "Enhanced Access Control for OT implements data filters, deny unless access control rules (ACLs), and ACL query rules to help promote system security. Granular access control extends these protections to the Equipment Model Entity (EME) level, so you can restrict access from the site level to individual plants, lines, areas, and other ISA 95 hierarchy nodes."). | | OT Manager Foundation (sn_otm_gen_ai) | Uses generative AI to help streamline processes in the Industrial Workspace related to your OT device data. For more information, see [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/akQsQREMKHWjg3Y8oXK3gw "Use the Operational Technology (OT) Manager Foundation to help streamline processes in the Industrial Workspace related to your OT device data."). | | OT Asset Management (com.sn_otam) | A specialized offering within the suite of Enterprise Asset Management solutions for managing OT and Operational Equipment (OE) assets. With OT Asset Management, you can effectively manage the lifecycle of OT and OE assets. For more information, see [OT Asset Management](https://www.servicenow.com/docs/access?context=ot-asset-management&version=brazil&pubname=brazil-it-asset-management&ft:locale=en-US). | | Operational Technology Change Management (sn_ot_chg_mgmt) | Enables your team members to work collaboratively on changes to OT devices or industrial equipment configurations. For more information, see [Operational Technology Change Management](https://www.servicenow.com/docs/JPNWnP~z8zpxaMM1zf6FcQ "The ServiceNow Operational Technology Change Management application enables your organization to implement changes to Operational Technology (OT) devices and production processes."). | | Recommended Actions for Operational Technology Service Management (OTSM) (sn_otsm_ra) | Enables you to set up and apply real-time actionable recommendations for speeding up the triaging process and resolving issues quickly across various records in the Industrial Workspace, including OT incidents. For more information, see [Recommended Actions for Operational Technology Service Management (OTSM)](https://www.servicenow.com/docs/hTN4SI0OgXpY5ocBor6HqQ "Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations. This speeds up the triaging process and resolves issues quickly across various records in the Industrial Workspace, including Operational Technology (OT) incidents."). | | ServiceNow Otto for Operational Technology (OT) Service Management (sn_otsm_gen_ai) | Enables teams to summarize OT incident details and generate incident resolution notes to share with other users. For more information, see [ServiceNow Otto for Operational Technology (OT) Service Management](https://www.servicenow.com/docs/n31AgOs4TdVKHYY~dHWD6Q "Use the ServiceNow Otto for Operational Technology (OT) Service Management application to summarize the Operational Technology (OT) incident information and generate incident resolution notes. You can enable your users to understand the context so that they can implement quicker resolutions."). | [ ] ## OT vulnerability management {#ot-dependencies__ot-vulnerability-management} For a full view of your OT vulnerability data and its tracking, you need the applications and features in the following table. {#ot-dependencies__ot-vulnerability-management__entry__2} | Application/Feature | Description | |-|-| | Operational Technology Vulnerability Response (sn_otvr) | Enables effective prioritization and remediation of OT device vulnerabilities at the site level. By using the CMDB relationships of OT devices, vulnerable devices or items can be prioritized based on the criticality of the production process they automate. For more information, see [Operational Technology Vulnerability Response](https://www.servicenow.com/docs/SnU_JD2D~QCa3sty1ogEnQ "Operational Technology Vulnerability Response enables effective prioritization and remediation of OT device vulnerabilities at the site level. By leveraging the CMDB relationships of OT devices, vulnerable devices or items can be prioritized based on the criticality of the production process they automate."). | | Hardware Vulnerability Assessment (sn_otvr_pro) | Enables you to assess the firmware vulnerabilities of the OT devices in inventory and create vulnerable items (VIT) against the impacted OT devices. For more information, see [Operational Technology Hardware Vulnerability Assessment](https://www.servicenow.com/docs/jrtB16~f_fuS0BEbuL~WXQ "The Operational Technology (OT) Hardware Vulnerability Assessment (HVA) application enables you to assess the firmware vulnerabilities of the OT devices in inventory and create vulnerable items (VIT) against the impacted OT devices."). | | Vulnerability Solution Management (sn_vul_solution) | Automates the correlation of vulnerabilities in your environment with the solutions that can remediate them. It identifies the patches, configuration updates, and controls with the highest impact for your organization, eliminating the need for manual research. For more information, see [Vulnerability Solution Management](https://www.servicenow.com/docs/access?context=vuln-solution-mgmt&version=brazil&pubname=brazil-security-management&ft:locale=en-US). | | Operational Technology Manager (sn_ot_foundation) | Creates the foundational data and relationships that enable your enterprise to use the Operational Technology Management solution. For more information, see [Operational Technology Manager](https://www.servicenow.com/docs/adbc3uLN7Tju4QqXp6wn7A "The Operational Technology Manager application creates the foundational data and relationships that enable your organization to use the ServiceNow Operational Technology solution. Operational Technology Manager supports the use of the Configuration Management Database (CMDB), Service Graph Connectors, and Discovery applications in the ServiceNow AI Platform."). | | OT Enhanced Access Control (sn_ot_enhanced_acl) | Implements data filters, deny unless access control rules (ACLs), and ACL query rules to help improve system security. For more information, see [Enhanced Access Control for Operational Technology](https://www.servicenow.com/docs/xdyZGpa~LYDDD0HPi0S0FA "Enhanced Access Control for OT implements data filters, deny unless access control rules (ACLs), and ACL query rules to help promote system security. Granular access control extends these protections to the Equipment Model Entity (EME) level, so you can restrict access from the site level to individual plants, lines, areas, and other ISA 95 hierarchy nodes."). | | OT Manager Foundation (sn_otm_gen_ai) | Uses generative AI to help streamline processes in the Industrial Workspace related to your OT device data. For more information, see [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/akQsQREMKHWjg3Y8oXK3gw "Use the Operational Technology (OT) Manager Foundation to help streamline processes in the Industrial Workspace related to your OT device data."). | [ ]