Related information Release version: Australia Updated March 12, 2026 1 minute to readFind more information about the Operational Technology (OT) extension classes and related applications. Extension classes overview The extension classes help you understand how Operational Technology Management works with the Configuration Management Database (CMDB). Operational Technology (OT) extension classes The CMDB updates classes for OT. Related applications Request Management Request Management allows catalog items to be requested and fulfilled based on defined flows. IT Service Management The ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.
Related information Release version: Australia Updated March 12, 2026 1 minute to readFind more information about the Operational Technology (OT) extension classes and related applications. Extension classes overview The extension classes help you understand how Operational Technology Management works with the Configuration Management Database (CMDB). Operational Technology (OT) extension classes The CMDB updates classes for OT. Related applications Request Management Request Management allows catalog items to be requested and fulfilled based on defined flows. IT Service Management The ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.