Service Graph Connector prerequisites and settings

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • During set up of the Service Graph Connector for ServiceNow OT Discovery, review and confirm you have the following settings.

    Dependencies and requirements

    Confirm you have these settings and then follow the Service Graph Connector guided setup.

    Dependencies and requirements:
    • The Industrial Core plugin.
    • The ISA Equipment Model store app with a minimum version of 1.0.11.
    • The ITOM Discovery License plugin (com.snc.itom.discovery.license). You must activate this plugin.
    • ITOM Licensing plugin (com.snc.itom.license). For more information, see Request Discovery.
    • The Datastream Action plugin (com.glide.hub.action_type.datastream), which is automatically installed.