---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Account form in Outlook add-in

# Account form in the ServiceNow CRM for Outlook add-in {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.
{#account-fields-outlook__account-fields-table__entry__2}

| Field | Description |
|-|-|
| Name | Name of the account or company. |
| Website | Company website URL. |
| Number | System-generated unique identifier for the account record starting with the prefix ACCT. |
| Phone | Primary phone number for the account. |
| Primary Contact | Main contact person for the account. |
| Street | Street address of the account. |
| Parent Account | Parent account if this account is a subsidiary. |
| City | City where the account is located. |
| State / Province | State or province where the account is located. |
| Zip / Postal code | Postal or ZIP code for the account address. |
| Country | Country where the account is located. |
[ ]

{#account-fields-outlook__account-fields-table}
**Related tasks**   

* [Associate an email with an existing CRM record](https://www.servicenow.com/docs/HT8ZrirBldxOWvsPbUoekA "Link an email to an existing lead, account, contact, or opportunity record directly from Microsoft Outlook. Associating emails with CRM records helps maintain a complete engagement history without having to switch between applications.")