---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Validating orders asynchronously

# Validating your orders through asynchronous order processing {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can validate your orders before the order records are created in the customer order table during asynchronous order processing in the ServiceNow®
Order Management application.

You configure two system properties to validate your orders in asynchronous order processing. The create_product_order_validations_async system property for product orders and the
create_service_order_validations_async system property for service orders control the validation in the asynchronous processing of orders before the orders are inserted into the Inbound Queue
\[sn_tmt_core_inbound_queue\] table. The default values of these properties are set to True.

By default, when a scheduled job picks up the record from the Inbound Queue \[sn_tmt_core_inbound_queue\] table, no validation occurs and the order and the order line items are created.

To enable validation through a scheduled job, you can override the enableValidationViaScheduleJob property to return true. By default, this method returns false.  
The following table lists all the system properties that are required for validation.{#asynchronous-order-validation__table_ncg_3qp_cwb__entry__2}

| Name | Description |
|-|-|
| sn_ind_tmt_orm.create_product_order_validations_async | Enable or disable the validations before inserting the product order records into the Inbound Queue \[sn_tmt_core_inbound_queue\] table.​ |
| sn_ind_tmt_orm.create_product_order_validations_sync | Enable or disable the validations before inserting the product order records into the Customer Order \[sn_ind_tmt_orm_order\]table. |
| sn_ind_tmt_orm.create_service_order_validations_async | Enable or disable the validations before inserting the service order records into the Inbound Queue \[sn_tmt_core_inbound_queue\] table.​ |
| sn_ind_tmt_orm.create_service_order_validations_sync | Enable or disable the validations before inserting the service order records into the Customer Order \[sn_ind_tmt_orm_order\] table. |
| sn_ind_tmt_orm.glide.mutex.script.maxspins | Maximum number of times for a thread to try to acquire a lock. The default value is 100. |
| sn_ind_tmt_orm.glide.mutex.script.spinwait | Time to wait between lock attempts, in ms. The default value is 100 ms. |
| sn_ind_tmt_orm.limit | Number of records (batch size) to return from the inbound queue \[sn_tmt_core_inbound_queue\] table for processing. The default value is 100. |
| sn_ind_tmt_orm.schedule.max.runtime | Maximum time up to which the scheduled job runs, in ms. The default value is 900000 ms. |
[Table 1. System properties for validation]

{#asynchronous-order-validation__table_ncg_3qp_cwb}
**Related concepts**   

* [Order management](https://www.servicenow.com/docs/syJuj4_5c95HS9h75RAYnQ "The Order Management application streamlines the order life cycle from capture to fulfillment. It automates decomposition, enrichment, and orchestration workflows, empowering users to accelerate delivery, reduce fallouts, and manage complex orders efficiently through a unified workspace and customer portal.")
* [Using Order Management](https://www.servicenow.com/docs/AbUskIGunkVOgg_yUq8~AA "ServiceNow Order Management provides a centralized platform to create and manage customer and service orders throughout their entire life cycle. It automates the complex process from order capture and enrichment through to fulfillment and closure, promoting seamless coordination between sales, operations, and technical teams.")