--- sourceDocument: Brazil Sales Customer Relationship Management sourceDocumentLink: https://www.servicenow.com/docs/r/order-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Sales Customer Relationship Management ft:clusterId : - omgmt bundleId : - omgmt workflow : - Customer and Industry --- # Components installed with Opportunity Management # Components installed with Opportunity Management {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Several types of components are installed with activation of the Opportunity Management plugin, including user roles and tables. ## Roles installed {#components-installed-opportunity-management__section_yln_qpy_3hc} {#components-installed-opportunity-management__table_nkn_5py_3hc__entry__3} | Role name | Description | Contains roles | |-|-|-| | sn_opty_mgmt_core.opportunity_viewer | A granular role created to give read access to Opportunity and Opportunity Line Item. | * sn_csm_pricing.pricelist_viewer * sn_prd_pm.product_catalog_viewer * sn_customerservice.customer_data_viewer * sn_opty_mgmt_core.opportunity_setup_viewer {#components-installed-opportunity-management__ul_qf1_px1_jhc} | | sn_opty_mgmt_core.opportunity_responsibility_read_granular | Provides granular read access to opportunity and its related entities through the responsibility framework. | None | | sn_opty_mgmt_core.opportunity_admin | A granular role created to give CRUD access to Opportunity tables. | * sn_meeting_mgmt.meeting_creator * sn_nowassist_admin.nsa_admin * sn_opty_mgmt_core.opportunity_setup_writer * sn_opty_mgmt_core.opportunity_writer * sn_opty_mgmt_core.opportunity_allocation_writer * sn_crm_touchpoint.admin {#components-installed-opportunity-management__ul_s5m_qy1_jhc} | | sn_opty_mgmt_core.opportunity_integrator | Provides integration-level write access to the opportunity entity. | * sn_meeting_mgmt.meeting_creator * sn_crm_touchpoint.touchpoint_writer * sn_opty_mgmt_core.opportunity_writer | | sn_opty_mgmt_core.opportunity_responsibility_write_granular | Provides granular access to opportunity and related entities through the responsibility framework. | sn_opty_mgmt_core.opportunity_responsibility_read_granular | | sn_opty_mgmt_core.opportunity_setup_viewer | Provides read-only access to the Sales cycle and Opportunity stage tables. | None | | sn_opty_mgmt_core.opportunity_writer | A granular role created to give write access to Opportunity and Opportunity Line Item. | * sn_opty_mgmt_core.opportunity_viewer * sn_quote_mgmt_core.quote_writer {#components-installed-opportunity-management__ul_sfm_2z1_jhc} | | sn_opty_mgmt_core.opportunity_contributor | Provides limited permissions to FSM/CSM agents to generate opportunities and view their progress across the sales life cycle. | * sn_prd_pm.product_catalog_viewer * sn_opty_mgmt_core.opportunity_setup_viewer * sn_csm_pricing.pricelist_viewer * sn_customerservice.customer_data_viewer {#components-installed-opportunity-management__ul_rmy_mz1_jhc} | | sn_opty_mgmt_core.opportunity_setup_writer | Provides access to read, create, and write the Sales cycle and Opportunity stage tables. | sn_opty_mgmt_core.opportunity_setup_viewer | | sn_opty_mgmt_core.opportunity_allocation_viewer | Provides granular access to view opportunity allocations. | None | | sn_opty_mgmt_core.opportunity_allocation_writer | Provides granular access to manage opportunity allocations. | sn_opty_mgmt_core.opportunity_allocation_viewer | | sn_opty_mgmt_core.opportunity_allocation_responsibility_read_granular | Provides granular read access to opportunity allocations through the responsibility framework. | None | | sn_opty_mgmt_core.opportunity_allocation_responsibility_write_granular | Provides granular write access to opportunity allocations through the responsibility framework. | sn_opty_mgmt_core.opportunity_allocation_responsibility_read_granular | [ ] {#components-installed-opportunity-management__table_nkn_5py_3hc} ## Tables installed {#components-installed-opportunity-management__tables-installed} {#components-installed-opportunity-management__table_pf3_1kw_v3c__entry__2} | Table | Description | |-|-| | Opportunity sn_opty_mgmt_core_opportunity | Potential sales deal with a customer account. | | Opportunity Task sn_opty_mgmt_core_opportunity_task | Tasks associated with an opportunity, such as follow‑ups, reviews, or sales actions required to progress the opportunity through its stages. | | Opportunity Line Item sn_opty_mgmt_core_opportunity_line_item | Individual products or services included in an opportunity. | | Opportunity Line Characteristic sn_opty_mgmt_core_opportunity_line_characteristic | Additional attributes or characteristics associated with an opportunity line item, such as product‑specific options, classifications, or dimensions required for pricing, reporting, or allocation logic. | | Opportunity Needs sn_opty_mgmt_opportunity_needs | Customer‑expressed business needs or requirements linked to an opportunity. | | Opportunity Competitor sn_opty_mgmt_core_opportunity_competitor | Competitors associated with an opportunity, enabling sales teams to record competitive presence, assess deal risk, and analyze win/loss patterns across opportunities. | | Opportunity Team Member sn_opty_mgmt_core_opportunity_team_member | Users involved in working on an opportunity, along with their roles and responsibilities. | | Opportunity Associated Contact sn_opty_mgmt_core_opportunity_associated_contact | Contacts related to an opportunity, such as decision‑makers, influencers, or stakeholders at the customer account. | | Opportunity Stage sn_opty_mgmt_core_opportunity_stage | The current phase of an opportunity within a sales cycle, such as Qualify, Develop, Propose, or Close. | | Sales Cycle Type sn_opty_mgmt_core_sales_cycle_type | A category of sales motion for opportunities, such as New Customer, Renewal, or Upsell. | | Sales Cycle Stage sn_opty_mgmt_core_sales_cycle_stage | A stage configuration within a specific sales cycle type. | | Opportunity Related Party sn_opty_mgmt_core_opportunity_related_party | Non‑user entities related to an opportunity, such as partners, resellers, or external organizations. | | Opportunity Related Channel Partner sn_bus_org_opptym_related_business_organization | Channel partners associated with an opportunity, such as distributors or resellers. | | Opportunity Allocation sn_opty_mgmt_core_opportunity_allocation | Transactional allocation records that represent how opportunity value is distributed across participants, such as team members, territories, or product groupings. | | Opportunity Allocation Type sn_opty_mgmt_core_opportunity_allocation_type | Allocation configuration metadata, such as what entity is allocated (opportunity or line item), which numeric field is used, and whether allocations must total 100%. | | Opportunity Allocation Dimension sn_opty_mgmt_core_opportunity_allocation_dimension | Allocation values that are grouped or categorized, such as by territory or product family. | [ ] {#components-installed-opportunity-management__table_pf3_1kw_v3c} **Related tasks** * [Install Opportunity Management](https://www.servicenow.com/docs/23dMGtI83obt97~_ixYSUw "You can install the Opportunity Management application (sn_opty_mgmt) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")