---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configuration linking overview

# Configuration linking overview {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how configuration IDs link Configuration Line Items and quote lines in Salesforce. When a configuration is saved, all related line items share the same configuration ID. The same ID is added to the parent quote line when
the quote is saved, allowing admins to easily pull configuration details into quotes or related records.

Whenever a configuration session is saved, a collection of Configuration Line Item objects are created in SFDC that all share the same Configuration Id field.

When you save the quote, the quote line for the parent level configurable product will have a similar Configuration Id field, which should be populated with the same value.

A Salesforce admin can leverage the fact that these values match to pull information from the Configuration Line Items to the quote (or its associated opportunity/account). For more information about pulling information to the quote
line, see:

* [Use case: Configuration line item to quote line flow](https://www.servicenow.com/docs/~zOuitmc3ccaM9ly2djlXQ "By making a few adjustments to a flow template includes with the CPQ Extension package version 1.8 or later, you can parse the extended information from a configuration and map it to custom fields without using a QCP script.") (if your CPQ Extension for Salesforce CPQ Package is version 1.8 or later)
* [Integrate configuration data with Quote Calculator](https://www.servicenow.com/docs/TLhdsJ0bfanvSS3TabZqfg "Use the Salesforce Quote Calculator Plugin to parse extended information from a configuration and map it to custom fields in version 1.7 or earlier.") (for ServiceNow CPQ Extension Package version 1.7 or earlier)
{#configuration-mapping-overview__ul_zrf_shy_2hc}