---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Sales Territory Management

# Configuring Sales Territory Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how to configure the features and components that help distribute accounts, consumers, leads, and opportunities to manage sales territories.

## Activate Sales Territory Management {#configure-sales-territory-management__section_dmy_vw4_chc}

As an admin, activate the plugin (com.sn_sales_territory) to enable users to access Sales Territory Management. For more information, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
{#configure-sales-territory-management__table_tjw_xbp_chc__entry__3}

| Plugin | Description | Dependency |
|-|-|-|
| com.sn_sales_territory | * Provides the core territory tables and APIs that extend base Territory Planning. * Provides the roles for granting access to CRM entities via Responsibility Framework. * Provides Sales CRM Tracker to help to run assignment rules algorithm asynchronously. {#configure-sales-territory-management__ul_a4c_xcp_chc} | * CRM Territory Extensions - com.sn_tp_crm_extn * Sales Common - com.sn_l2c_sales_common * Lead to Cash Core - com.snc.l2c_core {#configure-sales-territory-management__ul_ywm_pcp_chc} |
[Table 1. Sales Territory Management plugin]

{#configure-sales-territory-management__table_tjw_xbp_chc}
**Related information**   

* [Using Sales Territory Management​](https://www.servicenow.com/docs/ZTAERXM1D7eKGY3iWZTpnQ "Sales Territory Management​ is a strategic framework for organizing and managing CRM entities such as Accounts, Consumers, Leads, and Opportunities. To assign territories, you can run Run Assignment to automatically distribute CRM entities, or manually update the primary territory.")
* [Components installed with Sales Territory Management​](https://www.servicenow.com/docs/ibAXMQGrKWPAIk1QawOQuA "Several types of components are installed with activation of the Sales Territory Management​ plugin, including user roles.")