---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Territory model

# Configuring the Territory Model {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Territory model contains the territory hierarchies mapped to it and maintains the organizational structure for a territory hierarchy​. Create a Territory Model to add territories that can be assigned to accounts, consumers,
leads, and opportunities.

## Before you begin

Role required: admin

Set the Application scope to Sales Territory Management.  
Note:  
The Sales Territory Model is shipped by default with the necessary configurations that can be used.

## Procedure

1. Navigate to AllSales Territory ManagementTerritory Model.
2. Select  **New**.
3. On the form, fill in the fields:  
   {#configure-territory-model__table_sy4_sfq_chc__entry__2}

   | Fields | Description |
   |-|-|
   | Name | Name of the territory model that you want to create. |
   | Description | Short description of the model. |
   | Territory Role | Roles that can access the sales territory model and its related territories must include Sales Territory Basic. |
   | Application | Read-only field, the set value is Sales Territory Management |
   | Active | Select the Active check box to use the territory model. |
   [Table 1. Territory Model form]

   {#configure-territory-model__table_sy4_sfq_chc}
4. Select Submit.  
   The new territory model is created. You can update the new territory model with the associated Territory Model Sources and Territory Model Level Mappings.
**Related concepts**   

* [Using Sales Territory Management​](https://www.servicenow.com/docs/ZTAERXM1D7eKGY3iWZTpnQ "Sales Territory Management​ is a strategic framework for organizing and managing CRM entities such as Accounts, Consumers, Leads, and Opportunities. To assign territories, you can run Run Assignment to automatically distribute CRM entities, or manually update the primary territory.")
* [Sales Territory Management​](https://www.servicenow.com/docs/h743KNk38hZwbbqkHamToQ "Sales territory management enables you to structure and optimize the sales efforts of your organization based on territories. It focuses on dividing CRM entities, such as accounts, leads, opportunities, and consumers, into manageable segments (geographical, product, or industry-based) to promote efficient coverage and accountability.")

*[\>]: and then