---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure, price, quote apps

# Configuring the configure, price, quote applications {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how to configure the configure, price, quote applications to streamline complex product, pricing, and quote-to-contract workflows.

This process typically includes configuring the ServiceNow CPQ or the configurator, enabling quote management, and establishing contract and entitlements and sales agreement workflows to streamline complex sales cycles and improve quoting efficiency.

1. [Setting up ServiceNow CPQ](https://www.servicenow.com/docs/o0zDoh4HtETSpMbOYvygsw "Set up ServiceNow CPQ Configurator and Quote Experience to define products, quotes, pricing rules, complex product bundles, and enable other capabilities.")

   Plan and configure the implementation of the advanced configurator in ServiceNow CPQ. The advanced configurator runs in the CRM Workspace and the Business Portal for customers placing orders.
2. [Configuring ServiceNow CPQ Configurator](https://www.servicenow.com/docs/w3CtSTfTAsZkTF~Zc6uJrA "Learn how to set up products, rules, pricing, and layouts in ServiceNow CPQ using configuration engine. You can define how users select, customize, and validate products during the quoting process.")
3. (Optional) [Setting up the Configurator](https://www.servicenow.com/docs/_MLwIBluEbqoKdzDwPhKBA "Control the product options displayed in the Configurator interface by using the Open State Management API framework.")

   Set up the base configurator and control the product options displayed in the product configurator interface by using the Open State Management API framework.
4. [Configuring product pricing](https://www.servicenow.com/docs/8Tm09F3uej5ElvDlcWbmBg "Use the Pricing Management application to create the price lists and price list lines, define pricing adjustments, and manage other features that control pricing for product offerings. Product pricing is used by your sales and order agents when creating opportunities, quotes, and sales orders in Sales Customer Relationship Management.")

   Use the Pricing Management application to create the price lists and price list lines, define pricing adjustments, and manage other features that control pricing for product offerings. Product pricing is used by your
   sales and order agents when creating opportunities, quotes, and sales orders in Sales Customer Relationship Management.
5. [Configuring ServiceNow Quote Experience](https://www.servicenow.com/docs/6GiYqnMOKhfWqadRHdU0MA "Configuration tasks and sequence for setting up the ServiceNow Quote Experience with Quote Experience for your organization.")

   Install the Quote Management application to enable your sales agents to generate sales quotes for products or services that a customer wants to buy.
6. [Configure Customer Contracts and Entitlements](https://www.servicenow.com/docs/P3VAouotQIPWZkY2Cj27eA "Use the Customer Contracts and Entitlements application to configure and display customer contracts and entitlements.")

   Configure the Customer Contracts and Entitlements application to configure and display customer service contracts and entitlements.
7. [Configure Sales Agreement Management](https://www.servicenow.com/docs/P6tQxGkrSIrjBPxWl_~4eQ "Use the Sales Agreement Management application to create sales agreements between a buyer and a seller for future transactions.")

   Activate the Sales Agreement Management plugin to enable users to create and manage sales agreements. This application enables users to create sales agreements between a buyer and a seller for future transactions.
{#configuring-cpq__ol_qyk_hqx_khc}