---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configuring Sales Cart for Business Portal

# Configuring Sales Cart for Business Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Provide easy order creation and checkout processes to your customers through the Sales Cart application.

Get started by installing the Sales Cart application. For more information, see [Install Sales Cart](https://www.servicenow.com/docs/_Wn3YUkTJNCYvmVw5cQE6w "You can install the Sales Cart plugin (sn_sales_cart) if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.").  
Customize Sales Cart to support your organization's branding, data retention, and checkout policies by performing the following tasks:

* [Add a logo to the sales cart PDF](https://www.servicenow.com/docs/vu6_rtDCs5w59EwUI3OBRA "Customize and embed your company logo in sales cart summary PDFs to ensure consistent branding and alignment with corporate identity standards.")

  Customize and embed your company logo in sales cart summary PDFs to ensure consistent branding and alignment with corporate identity standards.
* [Modifying the data retention and table cleanup policy for the Sales Cart application](https://www.servicenow.com/docs/Xxc2ArLEE7FxxErrgsPEiA "A default data retention and table cleanup policy automatically deletes records from the Sales Cart application based on predefined conditions. You can modify these conditions to match your organization's policies.")

  A default data retention and table cleanup policy automatically deletes records from the Sales Cart application based on predefined conditions that match
  your organization's policies.
* [Modify terms and conditions for the sales cart](https://www.servicenow.com/docs/naZR3D2sDJT7jTCfDFAr3g "Add order checkout terms and conditions in the CartTermsAndCo document template block for your Business Portal.")

  Add order checkout terms and conditions in the CartTermsAndCo document template block for your Business Portal.
* [Sales Cart integration with external ordering systems](https://www.servicenow.com/docs/V09fezC4YKGKgQ3mPPjj_A "External ordering systems can connect to the Sales Cart through the Sales Cart REST API. Using the API, external systems can create, retrieve, update, and submit carts without depending on the Business Portal user interface. Carts created externally run the same pricing, validation, and order conversion logic as carts built in the Business Portal, so customers can view and work with them in either system.")

  Learn how the cart enforces states, ownership, and validation when an external ordering system creates and manages carts programmatically.
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