---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Availability of price value overrides

# Availability of price value overrides {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

See which component types accept price-value overrides for zero-priced and null-priced items.
{#cpq-availability-of-price-value-overrides__table_bm2_ckr_jhc__entry__3}

| Component type | Zero-price override | Null-price override |
|-|-|-|
| Number field with ReadOnlyCurrency display type | Yes | (Cannot be set to null) |
| Picklist extension - static \& dynamic pricing | Yes | Yes |
| Product Picker - price fields | Yes | Yes |
| ProductList.price | Yes | See note |
| ProductList.extended.\<currency field\> | Yes | Yes |
[Table 1. Component types that accept price value overrides]

{#cpq-availability-of-price-value-overrides__table_bm2_ckr_jhc} Note:  

To set a null-price override on a currency field, the administrator can set `ProductList.extended.<numericField> = ""` in an advanced product action or by using the OnBom enrichment. In the layout, define this
numeric field to display as currency in the column properties of the product list, and follow the instructions in [Set a custom message for zero-priced and null-priced items](https://www.servicenow.com/docs/ycwg~~Xqm8XBw4HxpvhVyQ "Customize how zero-priced and null-priced items appear in CPQ layouts. Replace $0.00 or missing prices with custom messages—such as “Included,” “Pending,” or “Price TBD”—across product pickers, picklist extensions, and shopping cart components for clearer user communication.") regarding override strings in the product list properties.
**Related tasks**   

* [Set a custom message for zero-priced and null-priced items](https://www.servicenow.com/docs/ycwg~~Xqm8XBw4HxpvhVyQ "Customize how zero-priced and null-priced items appear in CPQ layouts. Replace $0.00 or missing prices with custom messages—such as “Included,” “Pending,” or “Price TBD”—across product pickers, picklist extensions, and shopping cart components for clearer user communication.")
* [Override the shopping cart total when a null-priced item is included](https://www.servicenow.com/docs/CH_NdAbMXpqDFBBv7lDzXQ "To avoid displaying an incorrect total price, show a custom string when a bill of materials includes an item with a null price.")

