---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Flightpath

# Flightpath {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Flightpath keeps a record of rule engine activity and field changes in real time. Administrators can analyze system behavior and troubleshoot complex configuration flows with pause and restart options.
Flightpath helps administrators understand how the rules engine responds to end-user inputs. When recording, Flightpath keeps track of:

* Rules engine responses (rules run and fields changed) to end-user input
* Computation time for each rules engine run

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To help troubleshoot long user flows, the administrator can pause Flightpath and reinitiate recording any number of times.

## Demonstration {#cpq-flightpath__demonstration}

The following video demonstrates the Flightpath feature tracking rules engine responses.

[Flightpath](https://www.youtube.com/watch?v=GGW1PvuNZjE)

## Prerequisites {#cpq-flightpath__prerequisites}

* Salesforce-integrated use cases:ServiceNow CPQ environment Explorer 07.22 or later.

  Salesforce ServiceNow CPQ.io Managed Package version 1.2 or greater. Navigation in Salesforce: Admin Setup \> Apps \> Packaging \> Installed Packages \> ServiceNow CPQ Managed Package

  The Salesforce administrator must add the `LGK FlightPath_c` field to the Quote Line Editor field set (Salesforce: Admin Setup \> Object Manager \> Quote \> Field Sets
  \> Line Editor). Place the Flightpath field in the field set. Limit its visibility to the appropriate administrator roles.
* Headless/eCommerce use cases:Your ServiceNow CPQ environment must be Explorer 07.22 or later.

  Append the following text to your configure API call to ServiceNow CPQ: `?logExecution= <value>`. Example: `https://<siteURL>.<sector>.logik.io/c?logExecution=<value>`

  Valid values for \<value\> are:
  * true: ServiceNow CPQ configuration returns Flightpath controls. Should be shown only to administrative users.
  * false: ServiceNow CPQ returns no Flightpath controls. Suitable for non-administrative users such as partners, customers, and direct sales.
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* End-user UI:Append the following to your configure URL: `&log=<value>`

  Examples:
  * Configurator:

        https://<siteURL>.<sector>.logik.io/ui/configure/<product id>?v=1&<other parameters>&log=<value>

  * Transaction management:

        https://<siteURL>.<sector>.logik.io/ui/transact/<transaction id>?v=1&log=active

    For transaction management, valid values include:
    * none
    * available
    * active
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