---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create appointment form

# Create new appointment form {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Field descriptions for editing or reviewing details on the Create New Appointment form in the CRM Touchpoints and Opportunity Management modules.
{#create-appointments-form__table_apt_form_33c__entry__2}

| Field | Description |
|-|-|
| From | Email ID of the user sending or organizing the appointment. This field is automatically set to the logged-in user. |
| To | Email ID of the recipient or attendee of the appointment. |
| Activity state | Read-only field displaying the current state of the appointment activity. Available options are: * Ready (default) * Sent * New * Completed * Cancelled * Pending {#create-appointments-form__ul_fdt_21l_w3c} |
| Start time | The date and time the appointment begins. |
| End time | The date and time the appointment ends. |
| Reminder (minutes) | How many minutes before the appointment start time a reminder notification is sent. The available options are: * None * 15 (default) * 30 * 60 * 120 {#create-appointments-form__ul_f1c_t35_33c} |
| Subject | A brief description of the purpose of the appointment. |
| Location | Optional physical locations or conference rooms where the appointment takes place. |
| Message | Additional details or notes about the appointment. This field supports rich text formatting. |
[Table 1. Create New Appointment form fields]

{#create-appointments-form__table_apt_form_33c}
**Related tasks**   

* [Create an appointment from Opportunity Management](https://www.servicenow.com/docs/CHjblJtW9sTIeeTUFsy6kg "Create appointments with the required stakeholders to move the business discussion forward for your opportunity.")
* [Schedule an appointment from a touchpoint](https://www.servicenow.com/docs/lwTKCOkzt9VZsFxAGhRkdw "Schedule appointments with customers and stakeholders directly from a touchpoint record to coordinate in-person or virtual engagements and keep the entire account team informed.")