---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create an entity mapping

# Create an entity mapping {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an entity mapping to compose a workflow between two entities so that you can update their existing configurations and perform a set of declarative actions like suspend, resume, or disconnect a sold product.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllLead To CashEntity Mappings.
2. On the Lead to Cash Entity Mappings form, create a mapping by selecting New.
3. On the form, fill in the fields.  
   For a description of the field values, see [Entity configuration and mapping](https://www.servicenow.com/docs/xULv_rX8CjUfNQOHUdywHg "Use the Entity Configuration tables and forms to configure and map an entity that defines a structure and transfers data from source to target.").
4. Select Submit.  
   You've created an entity mapping. You must now create an entity table mapping and an entity attribute mapping.
5. On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an entity table mapping by selecting New.
6. On the form, fill in the fields.  
   For a description of the field values, see [Entity configuration and mapping](https://www.servicenow.com/docs/xULv_rX8CjUfNQOHUdywHg "Use the Entity Configuration tables and forms to configure and map an entity that defines a structure and transfers data from source to target.").
7. Select Submit.
8. On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an attribute mapping by selecting New.
9. On the form, fill in the fields.  
   For a description of the field values, see [Entity configuration and mapping](https://www.servicenow.com/docs/xULv_rX8CjUfNQOHUdywHg "Use the Entity Configuration tables and forms to configure and map an entity that defines a structure and transfers data from source to target.").
10. Select Submit.
**Related concepts**   

* [Using lead-to-cash foundation applications](https://www.servicenow.com/docs/aEtZF1aM3DnekYUMEEV49w "Learn how to use lead-to-cash foundation applications.")
* [CRM Core](https://www.servicenow.com/docs/QLrK6uwaLp2G2XWGW1FoqA "Create the Sales Customer Relationship Management workflows for a product and service through entity configurations and mappings. By creating this workflow, your organization can analyze lucrative business opportunities, customer leads, and the billing, support, and maintenance requirements after a sale is complete.")

*[\>]: and then