---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Customer Engagement Sequences reference

# Customer Engagement Sequences reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about the Customer Engagement Sequences application.
* **[Components installed with Customer Engagement Sequences](https://www.servicenow.com/docs/a2ncbXqDdRpFxFS1_S_KoA)**   
  Several types of components are installed with activation of the Customer Engagement Sequences plugin, including tables and user roles.
* **[My sequence task list view](https://www.servicenow.com/docs/p4ljZu2yQJgI~vjGPgJBPw)**   
  Description of the details displayed on the My sequence task list view.
* **[Automation form fields](https://www.servicenow.com/docs/Xcnsr6ll16GUh0pDS65kxw)**   
  The Automation form enables you to configure properties and pull data from referenced tables for an automated call attempt.