---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Data model for Segment Management

# Data model for Segment Management {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Segment Management data model provides a framework to map customers to specific segments to track partner progression toward the next tier.  
With the segment admin (sn_seg.segment_mgmt_admin) role, you can add data in the segment (sn_seg_segment) table to create and manage multiple segments.{#data-model-for-segment-management__table_fzd_ms1_fhc__entry__3}

| Field | Type | Description |
|-|-|-|
| Number | String | Auto-generated number associated with the segment. |
| Name | Translated text | Name of the segment. |
| Description | Translated text | Description of the segment. |
| Active | True/False | Current state of the segment, whether active or not. |
| Order | Number | Order of the segment. |
| Status | Choice * Draft * Approved * Rejected * Retired {#data-model-for-segment-management__ul_crj_q51_fhc} | Status to manage the life cycle of the segment. |
| Work notes | Journal input | Important information associated with the segment. |
| Domain | Domain ID | Domain to which the segment belongs. |
[Table 1. Segment tableFields, types, and their description of the segment table]

{#data-model-for-segment-management__table_fzd_ms1_fhc}

## Configuration tasks for Segment Management {#data-model-for-segment-management__section_is3_nrd_fhc}

Perform the following configuration tasks to set up the data model tables to establish an association between segment management and Partner Relationship Management.

* 
* 
* 
{#data-model-for-segment-management__ul_mbd_5rd_fhc}
**Related concepts**   

* [Roles and components of Segment Management](https://www.servicenow.com/docs/szsLM3q__axlSe6iO1RoAg "The Segment Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between segments and partners.")  
**Related tasks**   

* [Install Segment Management](https://www.servicenow.com/docs/fgArSwZwcXUo8JSEtT93Ow "Install the Segment Management plugin (com.snc.segment_mgmt), along with the demo data and installations that are related to ServiceNow Store applications and plugins.")