---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Enable AI Search in product catalog

# Enable AI Search in product catalog {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the enable_ai_search_in_catalog property to enable AI Search in the product catalog interface for Sales Customer Relationship Management.

## Before you begin

Role required: Role required: admin

## About this task

The enable_ai_search_in_catalog system property checks that the Product Offering \[sn_prd_pm_product_offering\] and the Product Specification \[sn_prd_pm_product_specification\] tables are indexed for use in AI Search. This property also verifies that the AI Search plugin is installed. If you're upgrading from an earlier release, use this property to enable AI Search.

## Procedure

1. Navigate to All and in the filter enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Open the enable_ai_search_in_catalog system property.
3. Set the property value for enabling AI Search in the Value field.
   * Enter <kbd class="ph userinput">true</kbd> to enable AI Search.
   * Enter <kbd class="ph userinput">false</kbd> to suppress AI Search if it's currently enabled. If this property is set to <kbd class="ph userinput">false</kbd>, the simple keyword search feature is used in the product catalog interface.
   {#enable-ai-search-catalog__choices_jwp_zqw_gdc}
4. Select Update.  
   If you enable this property, AI Search features are available in the product catalog interface.
**Related concepts**   

* [Using product catalogs](https://www.servicenow.com/docs/vpoMlw~0PugJdRxBuRLFfQ "The product catalog provides a visual display of the available product offerings that can be added to a Sales Customer Relationship Management transaction, such as an opportunity, quote, or order. Use the catalog interface to add simple products and complex products that can be further customized.")
* [Product Catalog Management](https://www.servicenow.com/docs/8K~Vac4h7JQ7tgD76_21Iw "Product Catalog Management enables your organization to manage your product offerings by grouping them into catalogs and categories, which streamlines the ordering process and helps manage leads, opportunities, quotes, and orders in Sales Customer Relationship Management.")