---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure Order Jeopardy Enablement Policy

# Configure the Order Jeopardy Enablement Policy {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add Jeopardy Management workflows to product and service specifications using the Order Jeopardy Enablement Policy in Workflow Studio.

## Before you begin

Role required: admin

## About this task

Use Workflow Studio to define which product, service, or resource specification is jeopardy-enabled.

## Procedure

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Select Order Jeopardy Enablement Policy.
3. In the Specification column under the Conditions section, select a product or service specification to link to Jeopardy Management.
4. In the results column, set the Jeopardy Enabled field to True.  
   Note:  
   Entries in this decision table are for top-level product or service specifications. In a single order, customers can purchase multiple top-level products or services. However, if any one of the products or services isn't jeopardy-enabled, the entire order is treated as a non-jeopardy-enabled order.
5. Select Save.  
   The product specification workflow is jeopardy-enabled. Jeopardy logic begins when the specification workflow starts.

## What to do next

After configuring Jeopardy Management, see [Monitoring order jeopardy](https://www.servicenow.com/docs/OuIJy5lOQesEloIaGN3vtw "Order managers and agents can monitor jeopardy-enabled fulfillment tasks. When a task enters jeopardy, managers can take action to ensure the fulfillment workflow isn’t delayed.") to review different ways to monitor Jeopardy Management.
**Related concepts**   

* [Jeopardy Management](https://www.servicenow.com/docs/8_ETXBgWIu2UvBFAYgN4lw "Jeopardy Management is a risk assessment tool that monitors fulfillment tasks, assesses the risk level, and alerts fulfillment managers when the assigned task time is in jeopardy.")
* [Monitoring order jeopardy](https://www.servicenow.com/docs/OuIJy5lOQesEloIaGN3vtw "Order managers and agents can monitor jeopardy-enabled fulfillment tasks. When a task enters jeopardy, managers can take action to ensure the fulfillment workflow isn’t delayed.")

*[\>]: and then