---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Enable localized product catalogs

# Enable localized product catalogs and product offerings {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Make product catalogs and offerings available in multiple languages so sales agents can view catalog content in their preferred locale.

## Before you begin

Role required: sn_prd_pm.product_catalog_admin, admin

## Procedure

1. Log in to your ServiceNow instance.
2. Install and activate the languages you want to support.  
   For more information, see [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).

   The language you want to activate must have the value of the Active field as true in the Languages \[sys_language\] table.
3. Add languages in the sn_prd_pm.supported_language_translations system property that you want to enable.  
   The base locale is specified in the glide.sys.language property and the default value is en (English).
   1. In the All navigation filter, enter <kbd class="ph userinput">sys_properties.LIST</kbd>.
   2. In the Name field, search and select the sn_prd_pm.supported_language_translations property.
   3. Enter comma-separated language codes in the Value field.  
      <kbd class="ph userinput">en,fr,de</kbd>
   4. Select Update.
   {#enable-multi-locale-catalogs__substeps_bbt_215_kkc}
4. Populate the translated text for the product offering or product catalog content in the Translated Text \[sys_translated_text\] table.  
   For a list of Product Catalog Management entities that support translation, see [Multilingual product catalog entities](https://www.servicenow.com/docs/mb~dqGyYGUEnMY3_aXPKUA "Starting with Product Catalog Management Core release v19.0.0, certain Product Catalog Management tables have product catalog fields that support multilingual text. In the Data Dictionary, these fields have changed from type string to type translated_text. As an admin, you can display these fields in multiple languages in the product catalog interface.").

   For more information about the Translated Text \[sys_translated_text\] table, see [Translating text fields](https://www.servicenow.com/docs/access?context=c_UseTranslatedText&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US) and [Translated text table](https://www.servicenow.com/docs/access?context=r_TranslatedText&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
5. Translate the existing product offering or catalog entries.
   1. Navigate to WorkspacesCRM Workspace.
   2. Select the List icon .
   3. Navigate to the respective module and select a record you want to translate.  
      * OfferingsProduct Offerings.
      * OfferingsProduct Offering Catalog.
      {#enable-multi-locale-catalogs__ul_zvp_vl5_kkc}
   4. Regenerate the cache by selecting an option from the More Actions icon depending on the record type.  
      {#enable-multi-locale-catalogs__table_nqf_hm5_kkc__entry__2}

      | Record type | Option |
      |-|-|
      | Product Offering | Regenerate Product Offering Cache |
      | Product Offering Catalog | Regenerate Catalog Hierarchy Cache |
      [ ]

      {#enable-multi-locale-catalogs__table_nqf_hm5_kkc}  
      Note:  
      You must regenerate the cache if you're adding translations for a published product offering or catalog.
   {#enable-multi-locale-catalogs__substeps_fmw_hl5_kkc}

## Result

A Configuration JSON record is created in the Product Offering Translation \[sn_prd_pm_product_offering_translation\] and Product Offering Catalog Translation \[sn_prd_pm_product_offering_catalog_translation\] tables in the
specified language respectively. Each row corresponds to a product offering or product catalog per locale.

The products in the product configurator UIs are displayed in the language set in the user preferences, from the list of available languages.
**Related topics**   

* [ServiceNow AI Platform translation and localization](https://www.servicenow.com/docs/access?context=translation-and-localization&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US)

*[\>]: and then