---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Passing array variables using Salesforce external connection

# Passing array variables using Salesforce external connection {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You must use single quote strings when making a SOQL query to Salesforce.

Salesforce supports only single quote strings in a SOQL query. Therefore, the following inputs would not be recognized by Salesforce.

    let inputs = { "productsArray": '("Tablet10", "Laptop13", "Laptop15")' }

Instead, use single quotes as in the following snippet.

    let inputs = { "productsArray": "('Tablet10', 'Laptop13', 'Laptop15')" }

The following sample script pulls Salesforce IDs.

    // Array of Salesforce IDs
    const idList = ['0066e00001pGlTUAA0', '0066e00001pGlTTAA0', '0066e00001pGlTPAA0'];

    // Create a string to pass to the SOQL IN query
    // first part: "('" = opening parenthesis and single quote
    // middle part: idList.join("','") = join all the Salesforce Ids with single quote, a comma and single quote
    // last part: "')" = single quote and closing parenthesis
    const soqlIn = "('" + idList.join("','") + "')";

    // inputs to the SOQL query and calling SF connection
    const inputs = {"idList": soqlIn};
    const response = Salesforce.<yourExternalConnectionVariableName>(inputs);

**Related concepts**   

* [Set up External connections for configuration rules](https://www.servicenow.com/docs/y8G8h6MfDzeLAm_GbsmE1g "External connections enable enrichments in CPQ to retrieve data from systems outside CPQ for use in configuration rules, such as fetching third-party pricing or product attributes during a configuration.")
* [Passing data from Salesforce to CPQ fields](https://www.servicenow.com/docs/pBLZznWautwy3j8Xrx3cQA "Learn how to pass information from Salesforce into CPQ using the On Configuration/Reconfigure enrichment.")