---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Grant delegated developer role

# Grant delegated developer permissions for managing sequences {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign delegated developer roles to designated Customer Engagement Sequences users so they can create and manage sequences without needing a system admin role.

## Before you begin

Role required: admin

## Procedure

Assign the Manage Update Set delegate developer permission to the following users:  
* sn_crm_sequence.admin
* sn_crm_sequence.writer
* pd_author or playbook.admin (for version 1.0.0.)

{#grant-delegated-developer-permissions__ul_vmw_3sh_mhc}

For more information, see [Delegated development and deployment](https://www.servicenow.com/docs/access?context=c_DelegatedDevelopment&version=brazil&pubname=brazil-application-development&ft:locale=en-US) and [Developer and deployment permissions](https://www.servicenow.com/docs/access?context=developer-permissions&version=brazil&pubname=brazil-application-development&ft:locale=en-US).
**Related concepts**   

* [Using Customer Engagement Sequences](https://www.servicenow.com/docs/f0WCkJN~veDhvvzRQYKcrQ "Empower sales teams to automate and optimize customer engagement at every stage from initial outreach to renewal and expansion. By orchestrating both automated and manual steps, provide timely, relevant, and consistent engagement experience to every prospect and customer.")
* [Customer Engagement Sequences](https://www.servicenow.com/docs/VabjsTImT_NW05SlJJ~nXQ "Customer Engagement Sequences is a playbook that consists of a series of automated and manual activities that can be set up to engage with leads and customers at every stage of their relationship with your business​ through various channels.")