---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Lead Management reference

# Lead Management reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about the Lead Management application.
* **[Components installed with Lead Management](https://www.servicenow.com/docs/VJVeFWXIfYNZDGhFQX9KhQ)**   
  Several types of components are installed with activation of the Lead Management plugin, including tables and user roles.
* **[Lead details form](https://www.servicenow.com/docs/K_PPsgZgXVyAIck3R2zEsg)**   
  Field descriptions for editing or reviewing details on the Lead form for Lead Management.
* **[Create new lead task form](https://www.servicenow.com/docs/BAUt1LLQqATqnXvJBjhUzA)**   
  Field descriptions for editing or reviewing details on the Create New Lead Task form in the Lead Management and CRM Touchpoints modules.
* **[Create new appointment form](https://www.servicenow.com/docs/BFHEO_KDAiWFvnkofCJOIA)**   
  Field descriptions for editing or reviewing details on the Create New Appointment form in the Lead Management and CRM Touchpoints modules.