---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Make minor updates to published product offerings

# Make minor updates to published product offerings {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Make minor changes to certain  fields  in  a published product offering  and  its  related  entities.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCRM Workspace.
2. Select the List icon .
3. Navigate to  OfferingsProduct Offerings. 
4. Select the product offering to be  changed  and choose the  appropriate tab  (related list).  
   You can change any of the product offering fields listed in the following table.
   {#make-minor-updates-published-product-offerings__table_zdy_fsg_4hc__entry__2}

   | Product offering entity | Fields that can be updated |
   |-|-|
   | Product offering | * Name * Display name * Description * Sellable * Allow multiple configurations:  Change the setting from unselected to selected (true).  {#make-minor-updates-published-product-offerings__ul_a2y_fsg_4hc} |
   | Product Offering Characteristics | * Customer input required * Order * Mandatory {#make-minor-updates-published-product-offerings__ul_b2y_fsg_4hc} |
   | New Characteristic Option | Add Characteristic option |
   | Product Offering Relationship | * Display name * Order {#make-minor-updates-published-product-offerings__ul_c2y_fsg_4hc} |
   | Product Offering Relationship Groups | * Name * Description * Order {#make-minor-updates-published-product-offerings__ul_d2y_fsg_4hc} |
   | Product Offering Relationship Characteristics | Order |
   | Relationship  Characteristic Option  | Add Characteristic option |
   [ ]

   {#make-minor-updates-published-product-offerings__table_zdy_fsg_4hc}
5. **Optional:** Add a child product offering.  
   Note:  
   If a specification is associated with more than one product offerings, then it can't be added to the product offering as a child product offering relationship. You must create a new version of the parent product offering.
   1. Navigate to the Product Offering Relationships tab.
   2. Select New.
   3. On the form, fill in the fields.  
      For a description of the form fields, see [Create product offering relationships](https://www.servicenow.com/docs/7pYhiHgFCViOEVqSW0KclQ "Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.").
   4. Select Save.

   {#make-minor-updates-published-product-offerings__substeps_uzz_bwr_kkc}  
   The optional child offering is added without incrementing the parent product offering version. The child becomes available for eligible transactions on or after the relationship's effective date.
6. **Optional:** Add a characteristic to the product offering.
   1. Navigate to the Product Offering Characteristics tab.
   2. Select New.
   3. On the form, fill in the fields.  
      For a description of the form fields, see [Add characteristic and characteristic options to a product offering](https://www.servicenow.com/docs/98tqSVAQrlCir4BeU8q9Yw "Add characteristic and characteristic options to an existing product offering using the Product Offering Characteristic tab in Sales Customer Relationship Management.").

      The Mandatory option is disabled.
   4. Select Save.
   {#make-minor-updates-published-product-offerings__substeps_gk4_fzr_kkc}

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