---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Reindex product offering search

# Reindex the product offering search index {#ariaid-title1}

Release version: Brazil  
Updated September 29, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reindex the Product Offering Indexed Source so that AI Search considers the product offering display name, in addition to product characteristics, when ranking search results in the product catalog.

## Before you begin

Role required: admin

## About this task

Product offerings with a display name that closely matches a search term can rank lower than other offerings that only reference them, such as a bundle that includes the offering. Reindexing the Product Offering Indexed Source adds
the display name to semantic indexing so that the offering that most closely matches the search term ranks highest.

## Procedure

1. Navigate to AllAI SearchAI Search IndexIndexed Sources.
2. In the Name field, search for <kbd class="ph userinput">Product Offering Indexed Source</kbd> and select it.
3. Select Index Selected Table/s.
4. In the Generate Text Index - Single Table dialog box, select sn_prd_pm_product_offering from the drop-down menu and select Index.
{#reindex-product-offering-search__steps_reindex_prod_offer_search}

## Result

When indexing is complete, the Keyword Ingestion State and Semantic Ingestion State columns show indexed in the Indexing History related list.
**Related tasks**   

* [Use AI Search in product catalogs](https://www.servicenow.com/docs/kabxyRi7diaPttaBwyg~xA "As an agent or customer, use AI Search queries in the product catalog to find relevant product offerings or service specifications. For example, you can search by product offering characteristics or other attributes, when adding products in Sales Customer Relationship Management transactions.")

*[\>]: and then