---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Sales Forecasting reference

# Sales Forecasting reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Sales Forecasting application.
{#sales-forecasting-reference__table_j2b_kqv_v2c__entry__3}

| Role | ID | Functions |
|-|-|-|
| Forecast Administrator | sn_sales_forecast.forecast_admin | * Setup group hierarchy and sales teams with the managers and sales agents' information for the organization. * Set up Sales forecasting settings and be able to initiate calculate forecasts. * Create/edit/view forecast category choices and forecast model details. {#sales-forecasting-reference__ul_mzw_crv_v2c} |
| Forecast Analyst | sn_sales_forecast.forecast_analyst | View all forecasts item entries, forecast category, forecast model, and associated opportunities. |
| Sales Quota Admin | sn_quota_core.quota_admin | Create/import/edit/delete quota for different sales teams and individuals. |
| Sales Quota Manager | sn_quota_core.quota_manager | Edit the sales quota for the groups. |
| Sales Quota Owner | sn_quota_core.quota_owner | View the Sales quota assigned to the owner. |
| Adjustment Viewer | sn_sales_forecast.adjustment_viewer | View forecast-adjusted records assigned to them and the people below them in the hierarchy. |
| Adjustment Writer | sn_sales_forecast.adjustment_writer | Edit the forecast-adjusted records that they own. |
| Forecast Viewer | sn_sales_forecast.forecast_viewer | View all the forecast data that they own and the data of people below them in the hierarchy. |
| Submission Viewer | sn_sales_forecast.submission_viewer | View forecast-submitted records that they own and the records owned by people below them in the hierarchy. |
| Submission Writer | sn_sales_forecast.submission_writer | Edit the forecast-submitted records that they own. |
[Table 1. Roles in Sales Forecasting]

{#sales-forecasting-reference__table_j2b_kqv_v2c}