---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Set business hours for tasks

# Set business hours for tasks in Jeopardy Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the sn_ind_tmt_orm.order_task_schedule system property to set business hours for tasks in Jeopardy Management.

## Before you begin

The application scope must be set to Order Management.

Role required: admin

## Procedure

1. Navigate to All and in the filter enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Open the sn_ind_tmt_orm.order_task_schedule system property.
3. In the Value field, enter <kbd class="ph userinput">true</kbd>.  
   Note:  
   The default value for the property is set to False.
4. Select Update.  
   Business hours are used for tasks in Jeopardy Management.
{#set-business-hrs-jmtasks__steps_a3j_vr1_gdc}
**Related concepts**   

* [Jeopardy Management](https://www.servicenow.com/docs/8_ETXBgWIu2UvBFAYgN4lw "Jeopardy Management is a risk assessment tool that monitors fulfillment tasks, assesses the risk level, and alerts fulfillment managers when the assigned task time is in jeopardy.")
* [Monitoring order jeopardy](https://www.servicenow.com/docs/OuIJy5lOQesEloIaGN3vtw "Order managers and agents can monitor jeopardy-enabled fulfillment tasks. When a task enters jeopardy, managers can take action to ensure the fulfillment workflow isn’t delayed.")