---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Set channel-specific release date

# Set a channel-specific release date for a product offering {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a channel override to a product offering so it becomes available on a specific sales channel on the date you choose.

## Before you begin

Role required: sn_prd_pm.product_catalog_admin

## Procedure

1. Navigate to WorkspacesCRM Workspace.
2. Select the List icon .
3. Navigate to OfferingsProduct Offerings.
4. Select a product offering that you want to make available on a specific channel.  
   The product offering must be in the Draft state.
5. From the More drop-down menu, select the Product Offering Channel Overrides option.
6. Select New.
7. On the Channel override form, fill in the fields.  
   {#set-channel-release-date__table_ujf_d5p_jkc__entry__2}

   | Field | Description |
   |-|-|
   | Product offering | Product offering to which the channel-specific availability applies. The value is populated from the product offering where you create the override. |
   | Channel | Distribution channel where you want the product offering to become available on different dates. |
   | Start date | Date when the product offering becomes available in the selected channel. Until this date, the offering is hidden from the channel in catalog search and AI Search. |
   | End date | Date when the product offering stops being available in the selected channel. If no end date is specified, the channel override continues to apply. |
   [ ]

   {#set-channel-release-date__table_ujf_d5p_jkc}  
   Note:  
   While the offering is in Draft, you can set both a start date and an end date. After the offering is published, you can only change the end date, and only to a future date.
8. Select Save.

## Result

The product offering stays hidden from the selected channel in catalog search and AI Search until the release date arrives.
**Related concepts**   

* [Validating product offerings before publishing](https://www.servicenow.com/docs/pggwm7N_brGAm~12_PoYkg "Extended life cycle states add validation stages before publication, so you can assemble and review catalog hierarchies without publishing unfinished records.")

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