---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Set up ServiceNow Quote Experience

# Set up ServiceNow Quote Experience {#ariaid-title1}

Release version: Brazil  
Updated October 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Quote Experience guided setup to connect your ServiceNow instance to your ServiceNow CPQ Microservice instance and set up system-to-system authentication with JWT and OAuth.

## Before you begin

Role required: admin

## About this task

Complete the prerequisites before you start. For more information, see [Prerequisites for setting up ServiceNow CPQ](https://www.servicenow.com/docs/wZ6bGFmJ9jLXPzAkN2jgJg "Complete the prerequisites before you set up the Configurator and ServiceNow Quote Experience.").  
Note:  
If Quote Management is installed, run the fix script in [Disable Quote Management application objects](https://www.servicenow.com/docs/1apd5CTdcK~G3fTGH1fh9Q "Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance.") before you start.

## How to access {#setup-quote-experience__how-to-access}

In ServiceNow Workspace, go to AllQuote ExperienceGuided Setup.

If Guided Setup isn't available, upgrade the ServiceNow Quote Experience application to the minimum version for your release. See the minimum app versions table below.

## Minimum app versions {#setup-quote-experience__minimum-app-versions}

{#setup-quote-experience__table-min-versions__entry__2}

| Release | Minimum ServiceNow Quote Experience version |
|-|-|
| Brazil | 2.2.8 |
| Australia | 2.2.8 |
| Zurich | 1.2.8 |
[ ]

{#setup-quote-experience__table-min-versions}

## Procedure

1. Select through the Prerequisites for CPQ section.  
   Verify you completed these items in the prerequisites. For more information, see [Prerequisites for setting up ServiceNow CPQ](https://www.servicenow.com/docs/wZ6bGFmJ9jLXPzAkN2jgJg "Complete the prerequisites before you set up the Configurator and ServiceNow Quote Experience.").
2. Complete the Certificate Setup section.  
   For detailed certificate generation information, see [Generate JWT certificates for ServiceNow Quote Experience](https://www.servicenow.com/docs/ZK9bLtgVsgoCZZnjgbo6PQ "Create the security files that the ServiceNow Quote Experience guided setup needs to set up authentication.").
   1. For Public Certificate, copy and paste the contents of the certificate.pem file.
   2. For Private Key, copy and paste the contents of the private_key.pem file.  
      Note:  
      For Public Certificate and Private Key, copy and paste the file contents starting with "-----BEGIN CERTIFICATE-----" and ending with "-----END CERTIFICATE-----". Both marker lines should be included.
   3. Enter the keystore password, the password you chose when you created the certificate files, in the Shared key field.  
      Note:  
      If Shared key isn't editable, follow the prompt to edit the record in the Quote Experience application.
3. Complete the guided setup.
4. Add the Logik Integrator user as an OAuth application user for the Logik.ai API application registry.
   1. Navigate to AllSystem OAuthApplication Registry.
   2. Change the scope to CPQ Integration.
   3. Add the OAuth Application User column to the table view.
   4. Double-click the OAuth Application User cell on the Logik.ai API application registry record.
   5. Select the Logik Integrator user.
5. Add the useraccount auth scope to the Logik.ai JWT Bearer API application registry.
   1. Navigate to AllSystem OAuthApplication Registry.
   2. Change the scope to Quote Experience.
   3. Open the Logik.ai JWT Bearer API application registry record.
   4. In the Auth Scope section, double-click Insert a new row....
   5. Select useraccount.

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