---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View entitlements on the Business Portal

# View entitlements on the Business Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.

## Before you begin

Role required: sn_customerservice.customer

## Procedure

1. Log in to the Business Portal.
2. Select My hubManage entitlements.  
   A list of entitlements for all your accounts is displayed.
3. To view entitlement details, select an entitlement from the list.  
   The entitlement details page opens and displays the following information:
   * Contract number
   * Product offer
   * Customer Contract Line
   * Start date
   * End date
   * Term (in months)
   * Quantity
4. To view related information, select any of the available tabs.
   * Select the Products covered tab to view the products covered by the entitlement, including the sold product, install base item, date added, and date removed.
   * Select the Characteristics tab to view entitlement characteristics.
   * Select the Usage tab to view entitlement usage information.
   * Select the Pricing tab to view entitlement pricing information.
   {#view-entitlements-business-portal__choices_entitlements}
{#view-entitlements-business-portal__steps_entitlements_view}
**Related tasks**   

* [View contracts on the Business Portal](https://www.servicenow.com/docs/QQUvrHShdc98znVHG3LzKw "Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items.")

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