---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View invoices

# View invoices on the Business Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

## Before you begin

Role required: sn_customerservice.customer

## Procedure

1. Log in to the Business Portal.
2. Navigate to RequestsView submitted requestsView invoices.  
   The following table provides the details displayed on the list view.{#view-invoices-business-portal__table_ofc_2cz_ghc__entry__2}

   | Column | Description |
   |-|-|
   | Number | Unique, system-generated invoice ID starting with the prefix ARINV. |
   | Short description | Brief description about your invoice. |
   | Invoice date | Date on which the invoice was created. |
   | Due date | Date on which the invoice is due for payment. |
   | Account | Name of the customer or business entity in the business-to-business (B2B) model. |
   | Customer contact | Primary contact for your account. |
   | Billing location | The billing address that appears on the original invoice. |
   | Shipping to location | Reference to the location to which the order on the invoice is shipped. |
   [Table 1. Invoices list view on the Business Portal]

   {#view-invoices-business-portal__table_ofc_2cz_ghc}
3. Select an invoice record number to view its details.
**Related tasks**   

* [Dispute a specific line item on an invoice against your account using the Business Portal](https://www.servicenow.com/docs/_BPezCtHwL4lHzd_Ngs~kg "Challenge discrepancies in invoiced quantity, part number, billing location, or shipping location for a single invoice line item via the Business Portal using the playbook experience.")
* [Dispute multiple invoices against your account using the Business Portal](https://www.servicenow.com/docs/cxDUpxv08UytRfukamnLBA "Challenge discrepancies in billing or shipping locations that affect multiple invoices via the Business Portal using the playbook experience.")
* [View invoice case details in the Business Portal](https://www.servicenow.com/docs/IIcGPOxByhrpdaivQniRLw "View invoice case details, status, activity history, and attachments from the Business Portal.")

*[\>]: and then