---
sourceDocument: Brazil Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/order-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View sequence tasks

# View sequence tasks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View sequence tasks assigned to you from the CRM Workspace.

## Before you begin

Role required: sequence viewer \[sn_crm_sequence.viewer\]

## Procedure

1. Navigate to WorkspacesCRM Workspace.
2. Select the List icon .
3. Navigate to SequencesMy Sequence Tasks.
4. View your in-progress sequence tasks by selecting My Active Sequence Tasks.  
   For more information, see [My sequence task list view](https://www.servicenow.com/docs/p4ljZu2yQJgI~vjGPgJBPw "Description of the details displayed on the My sequence task list view.").
5. View the sequence steps for a record by selecting it.

## What to do next

Engage with your prospective customers by following the activities in the sequence steps. For more information, see [Complete predefined customer engagement tasks](https://www.servicenow.com/docs/AN5NHdmuAatUDV3OLFRimQ "Execute predefined sequence steps in your sequence tasks in the CRM Workspace to engage with your prospective customers.").
**Related concepts**   

* [Configuring Customer Engagement Sequences](https://www.servicenow.com/docs/zdtff3ofyrrwT3MdVdw4sQ "Plan and configure your implementation of Customer Engagement Sequences.")
* [Customer Engagement Sequences](https://www.servicenow.com/docs/VabjsTImT_NW05SlJJ~nXQ "Customer Engagement Sequences is a playbook that consists of a series of automated and manual activities that can be set up to engage with leads and customers at every stage of their relationship with your business​ through various channels.")

*[\>]: and then