---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Activate email administration

# Activate email administration {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate email filter and email service.
* **[Activate email filters](https://www.servicenow.com/docs/PYLWVZEPWZAqE_wLkJj97w)**   
  Administrators can activate the Email Filters plugin (com.glide.email_filter).
* **[Activate Email Service](https://www.servicenow.com/docs/e0CUOX2xmATJJqC~uJjvrw)**   
  Users with the admin role can activate the Email Service plugin (com.glide.email.service) to enable the Email API.