Web proxy

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several properties support Web proxy configuration.

    Note:
    Set these properties in the System Properties [sys_properties] table.
    Table 1. Proxy setup properties
    Property Description Examples
    glide.http.proxy_host Specify the proxy server hostname or IP address.
    • Type: string
    • Default value: none
    		 proxy.company.com, 192.168.34.54
    glide.http.proxy_port Specify the port number for the proxy server.
    • Type: string
    • Default value: none
    		 8080, 9100
    glide.http.proxy_username Specify the username used to authenticate the proxy server.
    • Type: string
    • Default value: none
    		 proxyuser
    glide.http.proxy_password Specify the password used to authenticate the proxy server.
    • Type: string
    • Default value: none
    		 password
    glide.email.override.url Set the URL to use in emailed links in place of the instance URL. The URL should end with nav_to.do.
    • Type: string
    • Default value: instance URL
    		 https://servicenow.customerdomain.com/production/nav_to.do