Create an email account for Microsoft Graph (send)

Create an email account for sending emails from Microsoft Exchange Online using Microsoft Graph Endpoints.

Before you begin

Role required: admin

About this task

Antispam and malware scanning are managed by Microsoft Graph account and not ServiceNow

Procedure

1. Navigate to All > System Mailboxes > Administration > Email Accounts.
2. Select New.
3. On the form, fill in the fields.

   Table 1. Email Accounts form

   Field	Description
   Name	Name of the email account.
   Type	Microsoft Graph (Send)
   Authentication	OAUTH 2.0 - Type of authentication used for the email account to connect to the email server.
   Email user label	Name of the sender.
   OAuth Profile	OAuth profile configured during application registry.
   Active	Option to activate the email account.
   Enable debug output	Option to create node logs for the raw data that is exchanged with the email server. You can enable this field temporarily to diagnose issues related to receiving or sending email.

4. Select Submit.
5. Select the test connection link at the bottom to test the account.