Explore Now Assist in Notifications

Automates inbound email processing and enables the creation and modification of email notifications, templates, and layouts.

Now Assist in Notifications overview

Email Agents automate the triage of inbound emails by identifying intent, executing actions, and drafting responses. Notification Agents create and update email notifications, templates, and layouts to support consistent communication.

Now Assist in Notifications users

Table 1. Users

User	Role	Description
Admin	sn_notif_agents.notification_ai_admin	Admins activate, enable, and create intents for email agents.

Now Assist in Notifications benefits

Table 2. Now Assist in Notifications benefits

Benefit	Feature	Users
Automate inbound email processing by intelligently understanding requests, extracting information, performing necessary actions, and drafting responses.	Use email agentic workflow	Admin
Create and modify email notifications, templates, and layouts through conversation instead of navigating complex forms and scripts.	Notification agent	Admin

What to explore next

To learn more about configuring and using Now Assist in Notifications, see:

• Configure email agentic workflows in Notifications
• General guidelines for creating and mapping an intent
• Notification agent